Operations consulting for teams of 5 to 40
Make the ordinary work run on its own.
Northline maps how work actually moves through your business — handoffs, approvals, the spreadsheet only one person understands — and rebuilds it so it holds up on a busy Tuesday.
Sounds familiar?
- 01Handoffs
- Jobs stall between sales and delivery because nobody owns the gap.
- 02Knowledge
- One person is the system. Vacation weeks are quietly dreaded.
- 03Tools
- Four apps, two spreadsheets, and the real status lives in a group chat.
- 04Reporting
- Monday numbers take until Wednesday and still get argued over.
How an engagement runs
- 01
Walk the floor
Short interviews and a look at real work in progress, not the org chart.
- 02
Draw the map
One page that shows every step, owner and wait. Usually the first time anyone has seen it whole.
- 03
Fix the few
Pick the two or three changes that remove the most friction, and make them together.
- 04
Write it down
Plain checklists and owner notes your team keeps after we leave.
A good fit, honestly
- You run a service business that has outgrown its first way of working
- Leaders can give two short sessions a week during the engagement
- You want simpler, not another platform
- Software selection or implementation projects
- Ongoing outsourced management
- Restructuring or HR advisory
Bring one stubborn process.
A first call is a conversation about one thing that keeps breaking. You will leave with a clearer picture either way.
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